![]() If you do receive a call claiming to be from Google for an "important task," and you haven't listed your phone number on your GMB, it's likely a scam. In fact, they're strictly to verify the information and improve the user experience for people using Google. While these calls may seem out of the blue, they're not spam or sales-related. ![]() Google uses automated calls to ensure they have accurate information about local businesses. Always be cautious and never provide sensitive information over the phone Non-Sales Associated Tasks It's important to note that if you receive a call claiming to be from Google My Business and the caller asks for your personal or business information, it's likely a fake or spam call. Once you receive the code, simply enter it into the verification window on your Google My Business account. If you have the option to choose " Verify by phone," a Google representative will call you with a verification code. To get started, simply log into your Google My Business account and click on the " Get verified" button.įrom there, you'll be prompted to select a verification method. Instead, they will provide you with a verification code that you can use to complete the verification process. Google representatives will never ask for your personal or business information. ![]() The good news is, you won't have to give out sensitive information during these calls. Google My Business does make phone calls to verify your Google My Business listing in order to complete the verification process. Now that you know that a Google My Business call is likely fake, let's quickly talk about the rare instances that you might receive a call from Google. However, it's essential to keep a level head and not give out information unless you can verify that the caller is truly from Google. The people behind these calls may try to mislead you by saying your business is about to be delisted or needs urgent attention, making you feel stressed or panicked. Unfortunately, scammers often use the Google brand to gain trust and gather sensitive information from unsuspecting victims. So if you get a call from someone claiming to be phoning you from Google, then the odds are that it's a spammer or someone trying to get your information. The likelihood of you getting a call from Google is very small. So if you're fed up with being bombarded by calls and not knowing which ones are genuine from spam, keep reading to learn more! Google My Business Calls - Are They Real or Fake? In this article, we'll investigate the world of Google My Business calls and explain what they are, why you might receive them, and how to distinguish genuine from fake ones. If you're a business owner who has listed their business on Google, you may have received calls claiming to be from Google My Business. But are these calls legit or just spam? ![]() Learn how Google manages any personal information it collects.īut if you’d prefer your business not receive automated calls from Google Assistant, you can tell us over the phone or change your settings in Google My Business.What to do when you receive a spam Google call How to opt outGoogle offers this feature free of charge, to help connect businesses and customers. This feature is currently available in the following US states: Google may also occasionally call businesses to confirm details, like opening hours, and ensure accurate information. Assistant will confirm any necessary details with the customer and call your business to fulfill the customer's request. Learn more about identifying legitimate calls from Google.Ĭustomers who find your business using Google Search, Maps or Assistant can ask Assistant to call you on their behalf, for tasks like booking an appointment. ![]() Calls from these phone numbers will be from Google: Google may also call to confirm your business details, including temporary closure or limited services due to COVID-19, so they are reflected accurately when people are looking for them on Google Search and Maps. You can expect the call to come from an automated system or, in some cases, a manual operator.Īppointment bookings with Google Assistant are only available in the United States, and will call from +1-65. Phone calls from GoogleAt the start of the call, you'll hear the reason for the call and that the call is from Google. It's not about how to contact Google Support on behalf of a business. About phone calls from Google Assistant Important: This article is about a Google Assistant feature that Google uses to contact a business. ![]()
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